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Head of Automation Manama Bahrain

Job Description

Department: DAC

Kalaam Telecom offers B2B digital Transformation solutions that disrupt the technology sector in the GCC. Kalaam is the largest Pan-Arab Provider of Digital Transformation. We provide agile and cutting-edge digital solutions Tailored for SMEs, large corporations, wholesale business Segments, and government departments. Global Enterprise solutions and Sector-specific Expertise. Job Available

An Object of the Job

I managed the Department’s IT automation strategy development and implementation. The role will work with IT leaders and stakeholders to identify automation opportunities. The Head of IT Automation will supervise an automation team. More Information

Defining the Role’s Objectives

  • Developing and Implementing IT department Automation Strategies.
  • Automation can improve Operational Efficiency, reduce costs, and improve end-user experience.
  • Provide management support for a team of automation Specialists.
  • Provide automation solutions to business Stakeholders that meet their needs.
  • Implement tools and Platforms for IT Automation.
  • Work with other IT teams to Integrate automation solutions Efficiently and Effectively.
  • Maintain and develop automation standards.
  • Analyze and improve Automation Initiatives continuously.
  • Budget and Resource Management for the automation team.
  • Update IT Leadership and other Stakeholders on Automation Initiatives regularly.

Typical Job Responsibilities

  • Aligning the IT Department’s automation roadmap with business Objectives and goals.
    • Improving end-user experience and operational efficiency.
  • Provide guidance and support to a team of Automation Specialists.
    • Provide automation solutions that meet business stakeholders’ needs.
      • Assist other IT teams in integrating automation solutions.
  • Develop and Implement IT automation tools.
    • Maintain and develop automation standards.
  • Continually Evaluate the Effectiveness of automation initiatives and suggest Improvements.
    • Plan and manage Automation team budgets and resources.


Skills and Requirements

  • BS in computer science, IT, or a related field
  • A minimum of 15 years of experience in IT automation or a related field
  • Managing a team of automation specialists requires strong leadership skills
  • Communication skills for Technical and non-technical stakeholders
  • Solution-finding skills with the ability to devise creative and innovative solutions
  • Ansible, Puppet, or Chef experience
  • Operational and infrastructure knowledge of IT
  • Jira or Trello Expertise and experience with Agile methodologies
  • Budgeting and Resource management skills
  • Various automation tools and Platforms are available.
  • Technological advances in cloud Automation
  • DevOps and CI/CD practices
  • CRM, billing, mediation, ticket management, lead management system, etc.
  • The customer life cycle needs to be understood and Implemented.
  • Master’s degree in computer science, information technology, or a related field preferred.

Specifications of the Job

Job Location:           Manama, Bahrain
Company Industry:       Telecommunications; Cyber & Network Security; IT Services
Company Type:       Employer (Private Sector)
Job Role:    Electrical Engineering
Employment Type: Full-Time Employee
Monthly Salary Range:       Unspecified
Preferred: Candidate
Residence Location: Bahrain Degree: Bachelor’s degree / higher diploma

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